IT Infrastructure Engineer
Vix TechnologyMelbourne, Victoria, Australia
Posted February 23, 2026
Full Time
About the Company
Vix Technology leads in transit solutions, offering advanced fare collection and analytics for improved global public transport.
Job Description
Vix Technology is a global leader in providing innovative solutions for public transit. We are looking for a motivated and experienced IT Infrastructure engineer to join our Corporate IT team in Melbourne, Australia. The role combines hands-on user support with technical ownership of onsite services, improvement of IT operations, and involvement in regional and global projects.
Requirements
- Tertiary qualification in Information Technology, or related discipline
- Proven experience of at least 5 years in a hands-on IT support role with responsibility for onsite services and user devices
- Strong troubleshooting skills across Windows, macOS, hardware, networking, and collaboration platforms
- Excellent communication and relationship building skills with a customer-first mindset
- Ability to work independently and make informed decisions while collaborating effectively across time zones
- Strong attention to detail with a commitment to structured documentation and standardisation
Benefits
- A supportive culture with great on-site offices
- A focus on learning and development
- A great collaborative team culture
