Solution Expert
VML MAPBangkok, Thailand
Posted December 2, 2025
Full Time
About the Company
VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM.
Job Description
We're seeking a Solution Expert who is eager to dive in and deliver high-quality, error-free campaigns. As a technical steward and owner for all technical processes and solutions managed by marketing operations, you'll provide operational support, ensure seamless campaign execution and optimal platform performance.
Requirements
- Maintaining technical documentation clear and up to date.
- Troubleshooting and resolving technical issues for campaign execution.
- Receiving and providing input on Tech & Data handovers, assisting with training and rollouts.
- Providing hypercare support for critical or complex campaigns.
- Onboarding, guiding, and training team members.
- Identifying areas for upskilling and opportunities to expand service offerings.
Benefits
- Opportunity to work with cross-functional teams from our offices spanning the globe
- Hands-on experience operating within industry-leading marketing platforms such as Salesforce Marketing Cloud, Adobe Experience Cloud, JIRA, and more
- Global network of 30,000 employees across 150+ offices in 60+ markets