Manager - IP Operations

The Manager - IP Operations will be responsible for ensuring service uptime, maintaining SLAs, and executing service improvement plans for the complete Mumbai IP network. They will oversee IP packet flow, troubleshoot issues, and handle work pressure.

Requirements

• Thorough understanding of IP Packet flow, OSI layers
• Out of box thinking and excellent problem solving skills during troubleshooting
• Able to handle tremendous work pressure
• Overall knowledge of service layer on CEN, IPRAN and FLDS
• Command level Hands on experience on Cisco (920/903/7xxx), Nokia (72XX, IXR), ECI (1300/1050/1800) and Juniper routers
• In depth knowledge of IP Protocols: ISIS, OSFP, BGP, MPLS, L2/L3 VPN
• Understanding of Access, PRE-AGG, AGG and core network in terms of services and connectivity
• Understanding of 2G/3G/4G
• Knowledge on MSC, MGW, RNC, MME, SGW, OSS, STP, PACO, MPBN connectivity with IP network at CORE and pre-agg
• MPLS Traffic Engineering, LDP, RSVP, Segment Routing
• Layer 2 technologies (Ethernet, 802.1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP, LACP)
• Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP)
• Wireshark analysis and packet capture
• To assign quality tasks to vendors/ engineers/ managed partners for meeting best results
• Evolve SLA and KPI driven operations across circles to provide best in class customer experience for Business team on Service ops Domain

Benefits

• Good salary
• Best in class customer experience