Manager -Store Operations

Vodafone Idea Limited is seeking a Store Manager to ensure adherence to store processes, maintain stock availability, and drive revenue growth. The ideal candidate will have a graduate degree with P&L management skills and 2-3 years of experience in the retail industry, specifically in store management and customer relationship management.

Requirements

• Responsible for adherence to store processes in terms of documentation and systems.
• Maintain availability of stock at the store while adhering to norms.
• Increasing revenue per footfall by aiding customers' purchase decisions.
• Achieving profitability (Return on investment) targets for the store.
• Minimizing losses from pilferage (wastage) and shrinkage (unidentified losses).
• Managing churn and achieve customer satisfaction for walk-in customers.
• Ensure appropriate placement of pop-ups and product displays at store and resolve store-specific issues within specific timelines.
• Coach & train Store Executives and ensure employee-retention and motivation levels are high through regular reviews and performance streamlining of both on-roll and associate employees.