Manager-TES
VodafoneideaAhmedabad, Gujarat, India
Posted May 6, 2025
Full Time
About the Company
Vodafone Idea is India's leading telecom provider with a mission to deliver delightful customer experiences and create a 'Digital India'.
Job Description
Manager-TES is responsible for ensuring timely delivery of fixed line services to customers as per committed timelines, enhancing customer satisfaction, and making NPS positive for fixed line services.
Requirements
- Effective project management
- Customer interaction
- Implementation and compliance of automated service fulfilment / SOM process
- Governance and management of Off-net service providers & CPE vendors
