Manager - Voice Core Ops
VodafoneideaAhmedabad, Gujarat, India
Posted May 5, 2025
Full Time
About the Company
Vodafone Idea is India's leading telecom provider with a mission to deliver delightful customer experiences and create a 'Digital India'.
Job Description
The Manager - Voice Core Ops will be responsible for maintaining 100% uptime of all Core Nodes, handling customer complaints, and supporting network performance KPIs.
Requirements
- Hands on experience on CS Core nodes of Nokia or Ericsson or both
- Thorough knowledge of Call flow of 2G, 3G, 4G and VOLTE
- Nokia UDR command line hands on
- Nokia VOLTE nodes Hands on experience
- B.E in Electronics and Communication
- Sound technical skill set/knowledge of Core network
Benefits
- Maintaining 100% uptime of all Core Nodes
- MSS and MGW Hardware n Spare Management
- Periodic Core Nodes System and External Backup
- Support/Undertake various measures to address Customer Complaints
- POI, BSC, and RNC Integration with Core Nodes
- Day to Day Configurations in Core Nodes
- Support in maintaining Network Performance KPIs as per Threshold
- New Nodes Integration and Commissioning Support
- Support for MOP integration and integration related activities
- Handling Care Cases and Operational Emergencies
