Service Engineer (Expert) (m/w/d)
VodafoneDusseldorf, North Rhine-Westphalia, Germany • Hesse, Germany
Posted March 30, 2026
Full Time
About the Company
Vodafone is a global telecommunications leader offering mobile and fixed services, technology solutions, and connectivity. We empower people worldwide through innovative technology while fostering a culture of sustainability and inclusivity. Our mission is to connect individuals and solve complex challenges, providing career growth opportunities and work-life balance for employees.
Job Description
As a Service Engineer (Expert), you will be responsible for end-to-end responsibility for one or more business services and ensure a smooth service. You will analyze and evaluate customer requirements and develop standards and requirements for the continuous improvement of service management.
Requirements
- Completed technical degree in telecommunications, electronics, or computer science or comparable vocational training
- Minimum 4 years of professional experience
- Documented knowledge in project management and presentation techniques
- Good knowledge of network, transmission, and signaling protocols in telecommunications
- Certification as CCNA/CCNP (Routing & Switching) (ideally)
- Knowledge of OSI layer 1 & 2 and safe handling in transmission technology with competences in DWDM-, Ethernet-, and radio frequency networks
- High degree of flexibility and good abstraction ability
- Conceptual and analytical thinking and working
- Experience and enthusiasm for the development / optimization of process and tool automation
- Willingness to take on call duties
- Negotiation-secure English knowledge in word and writing (C1 after GER)