The Residential Advocate provides for the protection of the physical and emotional well-being of the Shelter residents. Responsible for providing residents with crisis intervention services and supervising volunteers on a regular basis.
Requirements
- Provides for the protection of both the emotional and physical well-being of residents within program guidelines.
- Participates in general client and house maintenance such as supplying linen and personal items, implementing the client chore schedule, performing bed checks, enforcing curfew and other rules, checking chore completion, setting and checking alarms, and checking building for complete clearance during fire drills.
- Provides individual counseling on a weekly basis with clients, assists the client with the identification of goals and implementing a plan.
- Responsible for primary intake interviews with new clients, completing necessary documentation and determining if client is appropriate for admission.
- Answers crisis line and the emergency hotline. Responsible for awareness of agencies as possible referral resources for crisis callers and residents. Maintains records associated with this duty.
- Attends staff meetings weekly, in-service training as required and meets periodically with the Program Manager for input and exchange of information.
- Observes clients’ daily behavior and documents observations in case notes. Also responsible for daily shift notes and notes on any group sessions conducted.
- Ensures maintenance of the facility as a comfortable and orderly environment and provides direct crisis intervention services with clients.
- Responsible for conducting house and group session meetings as assigned.
- Responsible for providing supervision and training of new employees and volunteers as assigned.
- Able to give educational presentations to community groups, attend professional meetings when requested and conduct on-site tours.
- Maintains shift log and other paperwork as required.
- Performs job responsibilities in accordance with the Social Work Code of Ethics.
- Ensures guest voice is incorporated into programmatic evaluation and improvement.
- Participate in on-call rotation in conjunction with other Advocates, Senior Managers and Senior Director.
- Performs all other duties as assigned.
Benefits
- Vacation Time
- Separate Sick Time
- Paid Holidays
- Floating Holidays
- Personal Days
- Volunteer/Wellness Day
- Tuition Assistance
- Pension Plan
- 403b Retirement Plan with Agency Match
- Health, Dental, Vision, Pet Insurances
- Life Insurance
- Accident Insurance
- Employee Assistance/Work Life Balance Program
- Employee Discount Program
- LifeLock with Norton
- Public Service Loan Forgiveness