Service desk
vTech Solution IncIowa, United States
Posted August 30, 2017
Full Time
About the Company
vTech Solution Inc., established in 2006, is a leading IT services provider specializing in digital modernization, managed cloud infrastructure, and cybersecurity. With an 8(a) certification and a focus on empowering customers and partners, the company delivers exceptional value through comprehensive IT consulting, staff augmentation, and innovative solutions like AI tools and chatbots. vTech's commitment to success in Federal, SLED, and Commercial Organizations is reflected in its high-growth trajectory and dedication to excellence.
Job Description
vTech is a staffing solution that can help companies find top-notch professionals to fill their open positions. We use our expertise and global resources to deliver high-caliber candidates and tailor our IT and Non-IT recruitment services to meet the needs of our clients. Our goal is to provide quality resources within a limited time frame and focus on training and retaining qualified professionals.
Requirements
- Bachelor's degree in Computer Science, MIS, or IT-related field or equivalent combination of education and experience.
- 6 months to 1 year of work experience in a high volume Help Desk, Call Center, or other Customer Service environment.
- Experience troubleshooting problems with Windows 7 and Microsoft Office 2010 Suite.
- Excellent verbal and written communication skills
- Strong problem solving skills and the ability to quickly learn new software.
- Proven ability to work independently with a strong focus on customer service.