Fire Alarm Service Technician

Wachter is seeking a self-motivated and reliable Fire Alarm/Intrusion/Access Control Service Technician to work at various retail locations across the United States. The successful candidate will install, troubleshoot, and repair cabling systems and equipment, as well as perform various other duties.

Requirements

• Field installation experience in security environments: Fire Alarm /Intrusion / Access Control
• NICET certification (Preferred)
• Current/valid state required Physical Security license and/or Life Safety license in the applicable technology
• Knowledgeable about NFPA standards, including NFPA 70 and 72
• Work schedule mainly during the day 8 am to 5 pm, with some night shifts
• Available and willing to work at heights of 20’-60’ on lifts
• Experience reading blueprints and site maps
• Experience with multiple Intrusion/Access system manufacturers is a plus
• Assist with pre-installation opportunities by designing and planning technical solutions
• Perform new installs and provide technical escalation support both on-site at customer locations as well as remotely via the phone and specialized tools
• Excellent customer relationship and communication skills; verbal and written
• Basic PPE, and reliable transportation during the training period prior to issuing a company vehicle
• Computer/laptop/smartphone proficiency
• Basic understanding of Microsoft Office Products (Word, Excel, PowerPoint) is a plus
• Highly proficient with the use of email, spreadsheets, and the ability to learn internal systems
• Valid driver’s license with a clean driving record; no DUI or DWI in the last three years

Benefits

• Company Paid! Medical, Dental, Prescription & Vision Benefits
• Life, AD&D, and LTD insurance
• Paid Vacation and Holidays
• MD Live & TriaHealth
• Company-Matched 401K and IRA Retirement Savings
• Per-Diem paid when overnight travel is required
• Drive time and mileage paid for use of a personal vehicle when travel is required
• Company vehicle provided after orientation