Account Manager

We are looking for a strategic, detail-oriented Account Manager to join our growing team. As an Account Manager, you will lead projects and programs at an operational level, working under the guidance of Account Directors or Account VPs. You will be responsible for directing program workflow, tracking program KPIs, managing budgets and account profitability, and providing administrative oversight of program scope and contracts.

Requirements

• Manage primary day-to-day client interactions
• Assist in gathering and drafting client-facing materials
• Utilize internal systems or create new ones for managing and tracking the status of activities/deliverables
• Facilitate development and documentation of measurable program KPIs
• Foster strong relationships with service teams, department peers and client stakeholders

Benefits

• Comprehensive medical, dental, and vision plans
• Mental health resources
• Pet insurance
• Fertility benefits
• Employer-matched 401(k)
• Financial planning services
• Flexible PTO
• 8 paid holidays
• Half-day summer Fridays
• A week off between Christmas and New Year
• Hybrid work
• Milestone Sabbatical
• Generous paid leave for new parents and caregivers
• Clear career paths
• Mentorship programs
• Learning events