Miro - Innovation Architect

The Innovation Architect is a core contributor to MOST, helping customers translate their strategic goals into clear, actionable plans within Miro. This role focuses on diagnosing collaboration challenges, shaping the customer’s 240-hour game plan, and driving sustainable adoption, governance, and innovation across their teams.

Requirements

• 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields.
• Experience supporting enterprise-scale teams through workflow, process, or tool adoption initiatives.
• Proven ability to lead structured discovery, synthesize insights, and define actionable recommendations.
• Strong record of enabling cross-functional teams (IT, Product, Design, Strategy, PMO, Engineering) to adopt new tools or improve collaboration maturity.
• Familiarity with collaboration governance frameworks, workspace architecture, and lifecycle management.
• Experience with Human-Centered Design, Agile methodologies, Design Thinking, or innovation frameworks.
• Fluency in Miro (preferred) or similar platforms (Figma, Lucid, JIRA, Confluence).
• Ability to map workflows, diagnose adoption barriers, and design scalable collaboration systems.
• Excellent communication, facilitation, and stakeholder-management ability.
• Skilled at simplifying complexity and driving clarity with senior and cross-functional audiences.
• Adaptable, detail-oriented, and comfortable working in dynamic, ambiguous environments.
• Near-native proficiency in Japanese and business-level English proficiency sufficient for internal communication, including meetings and discussions.