Position functions as a Licensed Practical Nurse (LPN) in the department, and may be strictly administrative, clinical or a combination of both. An LPN in an administrative role acts as a liaison between physicians and patients, fielding phone calls, referring physicians, clinical justification for insurance reimbursement of patient medication or procedures, communicates lab results and patient education. They document patient information in Epic. May be asked to cover clinical care in the event of a call in. An LPN in a clinical role prepares and maintains exam rooms, interacts directly with patients in the office completing tasks such as vital signs, EKGs, phlebotomy and administration of medication vaccines, and allergy shots under the order of a physician or practitioner.
Requirements
- Acts as a liaison between physicians and patients, fielding phone calls, follow-up with patients, referring physicians and their support staff, clinical justification for insurance reimbursement of patient medication, answering questions, scheduling outpatient office visit appointments, and communicating lab results.
- Schedules tests and procedures; coordinating schedules with inpatient and outpatient nursing staffs, patients, and physicians.
- Explains pre- and postoperative instructions to patients and calls patients with test results.
- Assists physician in outpatient office setting and assists in supporting the physician follow-up plan for the patient during their office hours.
- Aids in the updating and data entry in electronic medical records.
- Promptly alerts physicians of abnormal test results.
- Assists in the assessment, monitoring, and termination of prescribed tests.
- Observes, monitors, and responds appropriately to changes in patient treatments.
- Participates in development, implementation, and evaluation of patient care plans with other members of the patient care team.
- Answers phone, screens and routes calls providing information in accordance with Division policy.
- Provides assistance in the day-to-day administration of physician practices.
- Arranges and coordinates meetings as requested.
- May be asked to help cover in the absence of other supportive staff.
- Maintains a physician clinical and administrative schedule.
- Occasional clinic work with direct patient care may be required.
Benefits
- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages
- Metro transit U-Pass
- Defined contribution (403(b)) Retirement Savings Plan
- Wellness challenges
- Annual health screenings
- Mental health resources
- Mindfulness programs and courses
- Employee assistance program (EAP)
- Financial resources
- Access to dietitians
- Caregiver leave
- Family care resources
- Tuition coverage
