Watchmaker is inviting applications for the full-time position of Market Development Manager to support our MDx and Enzymes portfolio. The successful candidate will thrive in a dynamic, fast-paced working environment and contribute directly to our company culture and success.
Requirements
- Act as a product-aligned, non-quota carrying customer interface
- Partner with Sales on targeted, high-value customer engagements
- Join customer calls and competitive evaluations where deep product and market context is needed
- Turn discovery outputs into validated problem statements and adoption signals that PMs can make decisions from
- Build post-launch feedback loops that capture real-world friction and unmet needs, consolidated and delivered back to the product team
- Own and run a VOC program that pulls consistently from customer interactions, KOL engagements, field feedback, and conferences
- Support and use customer segmentation frameworks and adapt in collaboration with key stakeholders as needed
- Feed structured market intelligence into product prioritization through consistent, well-prepared inputs to product strategy discussions
- Build and maintain competitive intelligence tools: landscape maps, battlecards, win/loss frameworks, and keep them current as the market moves
- Participate alongside PMs in customer and KOL conversations, capturing and synthesizing what's learned
- Track emerging technology trends and competitive movements in the MDx and NGS space, surfacing implications for both product development and commercial strategy
- Coordinate and run KOL and design partner engagements, ensuring consistency across programs
- Map commercial pathways for OEM and emerging customer segments
- Flag where market relevance or customer demand should inform prioritization
- Contribute customer segment context to Apps project discussions
- Help translate Apps outputs into commercially usable intelligence
Benefits
- Flexible Time Off
- Holidays
- 75% of base medical plan with buy-up options
- EAP (employee assistance program)
- employer paid dental with a buy-up option
- employer paid vision
- employer paid $25,000 life/AD&D policy
- paid parental leave
- 401(k) retirement plan with a 4% match
