Digital Services Analyst
Water and Power Community Credit UnionLos Angeles, California, United States
Posted March 24, 2026
33.66 - 50.5
Full Time
About the Company
Water and Power Community Credit Union (WPCCU) is a community‑based financial institution founded in 1936 to serve Los Angeles Department of Water and Power employees. Today it offers a full suite of banking, investment, and loan products—including mortgages, retirement planning, and business financing—to over 44,800 members across Los Angeles and San Bernardino counties, managing $944 million in assets. WPCCU distinguishes itself through a long‑standing commitment to local service, a member‑owned structure that prioritizes community needs, and a focus on delivering higher value and personalized solutions compared to traditional banks. Its mission is to remain the trusted credit union of choice for Angelenos by providing reliable, innovative financial services rooted in a tradition of stewardship and customer‑centric care.
Job Description
Digital Services Analyst responsible for strengthening the digital experience for members and internal teams by optimizing digital platforms, resolving service issues, and enhancing system functionality.
Requirements
- High school diploma or equivalent (required)
- 2+ years of experience in digital banking, fintech operations, technical support, or financial services (required)
- Proficiency in digital banking systems, CRM tools, and Microsoft Office Suite (required)
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health and wellness benefits
- Life insurance
- Disability insurance
- Paid time off for volunteering
