Customer Service Rep (Contract)

Watts is seeking a Customer Service Representative to manage daily client deliverables for one or more accounts, ensuring exceptional customer satisfaction and efficient resolution of issues. The role requires excellent problem-solving skills and the ability to capture and escalate customer requirements effectively.

Requirements

• High School Diploma or equivalent
• 3+ years of experience in a high-volume customer service environment
• Experience with order entry and expediting orders
• Familiarity with ERP systems

Benefits

• Comprehensive medical and dental coverage
• Retirement benefits
• Family building benefits
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement