Senior Platforms and Automations Technologist

At Wave, we help small businesses to thrive so the heart of our communities beats stronger. We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously.

Requirements

• 4-5+ years experience as lead/owner of tooling
• 2+ years working in Customer-facing or enablement roles and familiarity with customer service metrics and KPIs
• Zendesk certification is a plus, or will be required within 3 months of starting the role

Benefits

• Health insurance
• Paid vacation time
• Retirement Plan
• 401k Matching