Senior Risk Analyst

We are seeking a Senior Risk Analyst to join our Risk Operations Team. The successful candidate will have 4+ years of merchant fraud underwriting/adjudicating experience and a strong credit risk experience. The role involves performing complex fraud investigations, providing leadership support, and collaborating with internal teams to achieve team objectives.

Requirements

• 4+ years of merchant fraud underwriting/adjudicating experience working in a payments or fintech space
• Strong credit risk experience with the ability to identify high-risk businesses
• A thorough understanding of best practices for preventing service-related chargebacks, and experience in improving policies and operations within a fast-paced environment
• Fraud and/or compliance risk experience is also required, preferably having worked in monitoring accounts and transactions to identify fraudulent behaviour in online businesses
• Experience working with rule-based fraud detection tools and a willingness to apply these skills using both internal and third-party tools
• The ability to manage relationships with our small business owners, using your excellent communication skills to do so
• Resourceful and able to identify complex problems and implement solutions
• Strong communication skills and an excellent ability to document complex problems
• Technically strong in all aspects of queue handling, and assignments, as well as overseeing daily queue progress
• Able to work both independently and collaboratively when needed