Director Site Reliability Engineering

Director of Site Reliability Engineering role at Webster Financial Corporation, responsible for transforming reliability, performance, and availability across platforms, with a focus on AWS cloud architecture and MuleSoft integration ecosystem.

Requirements

• Monitoring and Observability: Implement and maintain tools for monitoring, logging, and tracing to gain insights into system performance and health
• Automation: Write software and scripts to automate repetitive tasks, such as deployment, monitoring, and system management
• Incident Management: Respond to incidents, troubleshoot system-level issues, and perform root cause analysis to prevent recurrence
• Reliability Engineering: Design and build reliable and scalable systems, define Service Level Objectives (SLOs) and Indicators (SLIs), and implement reliability patterns
• Collaboration: Work closely with software developers to ensure applications are reliable and to provide feedback on performance in a production environment
• Documentation: Create and maintain documentation, including runbooks and system diagrams, to ensure knowledge sharing and team efficiency
• Agile methodology and DevOps practices

Benefits

• Incentive compensation
• 401k matching
• Generous Paid Time Off
• Relocation Assistance