Participant Experience Liaison II
WelbeHealthModesto, California, United States
Posted May 18, 2026
25610 - 33800 USD
Full Time
About the Company
At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love.
Job Description
The Participant Experience Liaison II role at WelbeHealth involves driving excellent participant experience by connecting participants to the PACE system of care and serving as a liaison between participants and their WelbeHealth care team.
Requirements
- Bachelor’s degree in human services, communications, hospitality, or related field required; professional experience may be substituted
- Minimum of four (4) years of experience in customer service, hospitality, or other customer-facing role
- Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations
- Proficiency in data entry and analysis
- Proficiency in Microsoft Office programs
- Ability to manage sensitive conversations with compassion and discretion
Benefits
- Medical insurance coverage (Medical, Dental, Vision)
- Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
- 401K savings + match
- Comprehensive compensation package including base pay and bonus