Franchise Support Specialist
WellBiz Brands, Inc.Denver, Colorado, United States
Posted February 25, 2026
50000 - 56000 USD
Full Time
About the Company
WellBiz Brands, Inc. is the manager of five beauty, health and wellness franchise brands.
Job Description
WellBiz Brands is looking for a proactive, tech-savvy problem solver who enjoys helping others succeed. As a Franchise Support Specialist, you’ll provide first-level support for franchise owners and studio managers across the WellBiz portfolio of brands.
Requirements
- Bachelor’s degree or technical school certification
- Minimum two years of experience with customer service in a technical setting
- Experience in franchising, spa/wellness, fitness, or beauty industries is a plus
- Strong software troubleshooting skills with the ability to diagnose and resolve system-related issues
- Ability to learn new software applications quickly and adapt to evolving technology
- Excellent customer service and communication skills, with a positive and solution-oriented attitude
- Strong attention to detail and project management skills
- Proficiency in Mindbody POS, Microsoft Office Suite, Google Workspace, and ticketing systems, Zendesk preferred
- Ability to work independently and collaboratively in a fast-paced environment
Benefits
- Generous Paid Time Off and Holiday Schedule policy
- Medical, dental, vision, and life insurance
- Health Savings Account
- Flexible Spending Account
- 401K match
- Monthly allowance towards services at WellBiz Brands, Inc. owned brands
- Free Employee Assistance Plan
