Customer Service Advisor

Join us in supporting Australians with essential government services as a Customer Service Advisor. In this high-volume contact centre role, you'll support customers with general and complex inquiries related to government services, and help them create digital accounts, navigate online portals, and educate them on self-service options.

Requirements

• Australian Citizenship required
• Available to work rotating roster 7am-7pm (Mon-Fri)
• Commit to approximately 1 Saturday per month
• Strong work ethic and excellent attendance record
• Government clearance required
• Must be ready to commit to hours and attend full training period

Benefits

• Competitive entry-level rate of $28.78 per hour + 12% super
• Monthly incentives up to $480 (based on attendance, call volume, handling & attitude)
• Huge career progression and upskilling opportunities