Patient Access Liaison

The primary role of the Patient Access Liaison is to answer incoming calls and schedule appointments at the Medical Center Clinic, providing high-quality customer service and ensuring patient needs are met.

Requirements

• Answer incoming calls and return voice mails timely and according to established guidelines
• Schedule appointments according to patient needs and preferences
• Maintain a strong knowledge of MCC specialties and services available for all patients
• Develop a first-hand knowledge of certain procedures and services
• Act as liaison between the patient and physician/specialty offices

Benefits

• Competitive salary
• Benefits package
• Paid time off
• Retirement plan