The Family Support Worker is responsible for transporting clients and supervising visits between clients and their family members to ensure a safe and supportive environment.
Requirements
- High school diploma or GED equivalent
- Florida Driver’s License within 30 days from hire with daily access to a reliable and insured vehicle
- Two (2) years of experience in human services or child welfare programs
- Experience and Competencies
- Physical required prior to hire; paid by agency
- Expertise with the Florida Child Welfare Practice Model and knowledgeable in Child Welfare electronic system of record (FSFN or CCWIS)
- Possess strong leadership, communication, problem-solving, and decision-making skills
- Availability to work a flexible schedule as required by the department, including nights and weekends
- Possess a current Background Clearance Screening Letter as required by DCF
- Valid Florida driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required;
- The ability to identify and evaluate an individual’s strengths, barriers, problems, and needs for the development of a Wellness and Recovery Plan
- The ability to write assessments, progress notes, discharge summaries, and other consumer related data
- Knowledge of the inter-relationship among substance use, mental health, and primary care disorders
- Knowledge and application of developmental theories
- The ability to evaluate the impact of substance use and mental health problems on the consumer’s functioning in major life area
- The ability to coordinate and integrate multiple services, as well as interface and communicate with internal and external providers
- The ability to provide information to individuals and families concerning alcohol or other drug abuse, mental health problems, and the available services and resources
- The ability to identify the needs of a consumer that cannot be met by the counselor or agency and to assist the consumer/family to utilize the support systems and community resources available
- The ability to identify crises when they surface; mitigate or resolve the immediate problem; and de-escalate the situation, including the ability to develop Safety Plans, as needed
- The ability to assess the individual’s growth and development relative to normative development for his/her chronological age, including physical, emotional, cognitive, educational, and social development
- Understanding of the relationship among mental health, substance use, physical health, and medication use on daily functioning
- Understanding and application of federal, state, local and agency confidentiality rules and professional standards of conduct
- Understanding of family dynamics, family roles, and family structure
- Understanding of professional ethics, consumer rights, and professional responsibilities
- Ability to communicate appropriately and effectively with members of a multidisciplinary team
- Ability to organize, interpret, and communicate data in a comprehensive and effective manner
- Ability to handle multiple tasks and effectively prioritize
- Ability to network with internal and external departments and agencies.
- Understanding of issues related to prevention, intervention and treatment.
- Ability to use care principles including ensuring consumer safety, preventing/avoiding re-traumatization, maximizing trustworthiness, enhancing consumer choice, maximizing collaboration, and emphasizing empowerment
- Ability to identify and describe key signs, symptoms, impact and manifestations of trauma
- Understands the bidirectional relationships among substance use and mental disorders and trauma
- Understands the differences among various kinds of abuse and trauma.
- Knowledge of WestCare Mission, goals and values
- Knowledge of Incident Reporting
- Knowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality
- Familiarity with WestCare services and programs
- Demonstrates a high degree of dependability.
- Maintains a good attendance record.
- Observes working hours
- Shows flexibility and is responsive to requests from supervisor
- Works independently with minimal supervision
- Exhibits characteristics of good workmanship, and integrity on the job
- Work time is always productive
- Demonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and regulatory agencies
- Is courteous to consumers, staff, and all others.
- Demonstrates tact at the appropriate time.
- Cooperates with others both within and outside WestCare.
- Works well with supervisor; accepts direction and supervision
- Maintains a positive attitude toward work.
- Ensures and maintains a safe working environment.
- Work area is clean and orderly.
- Verbalizes, understands and adheres to agency safety procedures.
- Demonstrates appropriate use of Unusual Incident Reports, in accordance with the Center’s reporting procedures
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
