Customer Service Representative II

Customer Service Representative II handling customer inquiries about mortgage loan products, performing basic qualifications of leads, and escalating customer complaints and concerns. Contacting prospective clients to generate interest in mortgage products and transferring potential leads to Loan Officers.

Requirements

• High school diploma required; Bachelor's degree in related field preferred
• Intermediate speaking and writing communication skills

Benefits

• Competitive salaries
• Ownership stake in the company
• Medical and dental insurance
• Time off
• 401k matching program
• Tuition assistance program
• Employee volunteer program
• Wellness program