Senior Program Manager - Product Discovery

As a Senior Program Manager - Product Discovery, you will play a critical role in identifying and shaping new short-term academic programs that meet the evolving needs of learners and employer partners. The role sits at the front end of innovation, blending research, strategy, and cross-functional collaboration to help WGU bring high-impact offerings to market and support successful student outcomes.

Requirements

• Lead product discovery efforts, including building business cases supported by market sizing, competitive analysis, demand assessment, pricing, and strategic insights.
• Design and conduct qualitative and quantitative research in partnership with research teams to understand student and employer needs.
• Manage the academic product roadmap in collaboration with institutional and college stakeholders.
• Drive concept validation and launch planning by engaging cross-functional partners across product design, marketing, finance, enrollment, analytics, academic, and technology teams.
• Use data and performance insights to evaluate opportunities, inform recommendations, and support continuous improvement and stakeholder decision-making.

Benefits

• Medical, dental, vision, telehealth and mental healthcare
• Health savings account and flexible spending account
• Basic and voluntary life insurance
• Disability coverage
• Accident, critical illness and hospital indemnity supplemental coverages
• Legal and identity theft coverage
• Retirement savings plan
• Wellbeing program
• Discounted WGU tuition
• Flexible paid time off for rest and relaxation with no need for accrual
• Flexible paid sick time with no need for accrual
• 11 paid holidays
• Other paid leaves, including up to 12 weeks of parental leave