Agent Oversight Analyst
Western UnionAuckland, Auckland, New Zealand
Posted March 9, 2026
Full Time
About the Company
Western Union values in-person collaboration, problem solving, and ideation whenever possible, and is passionate about honoring employee's identity and fostering a feeling of belonging.
Job Description
As an Agent Oversight Analyst, you will be coordinating the agent oversight program at WUIB in alignment with other WU entities and Agents throughout New Zealand, providing AML/CTF Compliance support to new and existing Agents of Western Union and its affiliates, and following up on Agents who have certain areas of improvement identified in their AML/CTF Compliance programs.
Requirements
- Minimum 3 yearsâ experience in the Compliance field
- Bachelorâs or masterâs Degree preferred
- Excellent written and verbal communication skills
- Strong analytical and problem-solving skills
- Proven ability to learn to analyze, utilize industry standards and employ sound judgment to draw conclusions regarding the status of an agent's compliance program
- Excellent multi-tasking ability
- Demonstrated interpersonal and customer service skills
Benefits
- 20 days of leave
- Parental Leave
- Health and Wellness Program
- Referral program