60-day Collections Representative

The 60-Day Collector plays a key role in helping Westlake Financial reduce delinquencies and protect our portfolio by working with customers whose accounts are 31–60 days past due.

Requirements

• Type at least 35 WPM with strong computer and data-entry skills.
• Excellent communication and negotiation abilities with professional phone etiquette.
• Flexible schedule – willing to work overtime and weekends when needed.
• Able to multitask and stay organized in a fast-paced environment.
• Understanding of collection laws, including the Fair Debt Collection Practices Act (FDCPA).
• Proficient in Microsoft Excel and Outlook; comfortable navigating web-based applications.
• Team-oriented with a positive, dependable attitude.
• 2+ years of experience in a collections environment preferred.
• Auto collections experience and knowledge of repossession or skip tracing strongly preferred.

Benefits

• Medical, Dental, and Vision benefits
• Life Insurance and Long-term disability plans
• Flexible Spending Account
• 401K matching
• Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
• Wellness Programs
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
• Career Path Opportunities
• Discounts on Parks, Museums, Movie Tickets, and Attractions
• Employee Loan Assistance
• Annual Flu Shot
• Paid Vacations Days
• Paid Sick days
• Paid holidays
• HGym (available in our Los Angeles, CA & Dallas,TX office)
• Rental Car Discounts, Dell Member Purchase Program
• UKG Wallet