Student Tech Assistant

This student tech assistant role is for active Westminster College students. The position involves providing technical assistance to students, faculty, and staff, including answering phones, troubleshooting hardware and software, and maintaining campus resources. Technicians may be asked to perform hardware/software replacements and operate a golf cart in various situations.

Requirements

• Provide technical assistance to students, faculty, staff, and visitors.
• Answer department phones promptly.
• Sort and maintain service request tickets.
• Troubleshoot hardware and software issues.
• Assist connecting devices to the campus network.
• Provide password and login assistance for users.
• Provide assistance with computers, copiers, podiums, and other resources.
• Stock campus printers.
• Safe operation of a golf cart and working in cramped or dusty environments.
• Communication skills on the phone.
• Accuracy and discretion.
• Dependability and honesty.
• Independent learning capability.
• Cultural sensitivity.
• Clear communication skills.
• Good spelling and grammar.