SOLOMON GROUP - Customer Service Representative - Contact Centre
Westpac - InternalChristchurch, Canterbury, New Zealand
Posted March 19, 2026
Full Time
About the Company
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities.
Job Description
We are seeking a Customer Service Representative to join our Contact Centre team. The successful candidate will provide exceptional phone support to Westpac customers, addressing credit/debit card enquiries and resolving issues via inbound and outbound calls. We offer comprehensive training, ongoing support, and career advancement opportunities.
Requirements
- Prior Customer Service Experience
- Strong Communication and Rapport Building Skills
- A Passion for Helping People
- Confidence in Learning New Digital Platforms and Tech Savvy
- A Can-Do Attitude
Benefits
- Comprehensive Training Programs
- Mentorship and Support
- Internal Career Pathways
- Professional Development
