Customer Service Representative - Glenfield
WestpacKaipÄtiki, Auckland, New Zealand
Posted April 14, 2026
Full Time
About the Company
Westpac is a bank working to build a fairer and stronger New Zealand for its people, customers, and communities.
Job Description
Customer Service Representative role at Glenfield Branch, providing excellent customer experience and supporting customers with financial services. Empowering customers to navigate life's financial ups and downs with confidence. No two days are the same, with a fast-paced environment and diverse customer interactions.
Requirements
- Strong background in customer service or administration
- Confidence using digital tools
- Ability to juggle multiple priorities
- Understanding of financial services, compliance, or regulated environments
- Natural talent for problem-solving and adapting quickly to changing customer needs
- Growth mindset and drive to deliver great outcomes
Benefits
- 4 weeks standard holiday + 5 additional days of wellbeing leave
- Additional purchased leave options up to 4 weeks per year
- Banking benefits, insurance discounts and superannuation scheme
- Career growth with internal capability recognition
- Generous parental leave
- School holiday subsidy
- Environmental and community care programmes
