Product Remediation Analyst
WestpacAuckland, Auckland, New Zealand
Posted April 10, 2026
Full Time
About the Company
Westpac New Zealand is working together to build a fairer and stronger New Zealand for our people, customers, and communities.
Job Description
The Product Remediation Analyst plays a critical role in supporting Westpac New Zealand's commitment to fair customer outcomes, regulatory compliance, and risk management. The role provides end-to-end analytical support across product remediation activities, enabling the identification, investigation, quantification, and remediation of customer harm arising from product, process, or system issues.
Requirements
- Experienced in working with complex data and able to provide quality insight to support decision making.
- Advanced SAS coding skills.
- Advanced SQL coding skills.
- Advanced Power BI skills.
- Expertise with GIT.
- Expertise with Snowflake is advantageous.
- Understanding of Go-Jira, agile principles.
Benefits
- 4 weeks standard holiday + 5 additional days of wellbeing leave
- Additional purchased leave options up to 4 weeks per year
- Banking benefits
- Insurance discounts
- Superannuation scheme
- Growth and development
- Recognition - we recognise and reward our star performers
- School holiday subsidy
- 2 Volunteer days per year
