Localization Operations Specialist

Join Whatnot as a Localization Operations Specialist and support the day-to-day execution of localization initiatives across product, marketing, and support content. This role ensures projects move efficiently from intake to delivery while maintaining quality, consistency, and clear communication across stakeholders and external partners.

Requirements

• 2-4 years of experience managing localization or content operations projects
• Experience working with TMS platforms such as Smartling, Phrase, or similar tools
• Strong project management skills with the ability to manage multiple workstreams simultaneously
• Excellent written and verbal communication skills
• Professional working proficiency in at least one additional language beyond English
• Experience collaborating cross-functionally in a tech, marketplace, or high-growth environment
• Detail-oriented with a bias toward action and comfort operating in ambiguity
• Ability to conduct root cause analysis and propose practical solutions

Benefits

• Flexible Time off Policy
• Company-wide Holidays
• Health Insurance options
• Work From Home Support
• Home office setup allowance
• Monthly allowance for cell phone and internet
• Care benefits
• Monthly allowance for wellness
• Annual allowance towards Childcare
• Lifetime benefit for family planning
• Retirement
• 401k offering for Traditional and Roth accounts in the US
• Pension plans internationally
• Monthly allowance to dogfood the app
• Parental Leave