Whatnot is the largest livestream shopping platform in North America and Europe, and we're looking for a Trust & Safety Agent to maintain the safety and integrity of our platform.
Requirements
- Reviewing potentially suspicious behavior on a daily basis
- Conducting in-depth transaction-level reviews
- Identifying trends to present opportunities for stronger results and mitigation
- Communicating with customers in response to inquiries related to trust and risk
- Investigating Trust & Risk cases with medium complexity and high sensitivity
- Working with other departments to research and resolve open questions
Benefits
- Flexible Time off Policy
- Company-wide Holidays
- Health Insurance options
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning
- Retirement
- 401k offering
- Monthly allowance to dogfood the app