IT Support Technician

We are seeking a Support Technician to provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations.

Requirements

• 1+ years of experience in supporting network connectivity and networking equipment for LAN/WAN topologies, Microsoft Products (i.e. Office 365, Windows OS's), Microsoft Active Directory administration, and internet-related technologies
• Technical certifications or training equivalent to A+ and Network+ preferred
• Prior experience in an MSP or support environment highly desirable
• Familiarity with server hardware and related technologies such as RAID, iLO, DRAC, bare metal restores, and backup methods considered a plus
• Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term and long-term disability insurance
• Life insurance
• 401K with company match
• Flexible work from home options
• Paid vacation
• Company-sponsored cell phone
• Performance-based bonuses
• Training