Responsible for the provision and coordination of patient centered care in the emergency department.

Requirements

Collects current symptoms, detailed patient history and consults and coordinates with healthcare team members to assess, plan, implement & evaluate patient care plans.
Attends and/or completes monthly, annual and assigned training.
Accurately obtains & records results of assessment, care delivery, medication and administration, treatments, responses in the electronic medical record or on designation documentation packets.
Maintains care standards established by the Emergency Nurses Association and facility policies and procedures.
Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints and questions; displays a positive attitude.

Benefits

Responsible for the provision and coordination of patient centered care in the emergency department.

Collects current symptoms, detailed patient history and consults and coordinates with healthcare team members to assess, plan, implement & evaluate patient care plans.
Attends and/or completes monthly, annual and assigned training.
Accurately obtains & records results of assessment, care delivery, medication and administration, treatments, responses in the electronic medical record or on designation documentation packets.
Maintains care standards established by the Emergency Nurses Association and facility policies and procedures.
Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints and questions; displays a positive attitude.