We are looking for an Operations Manager to ensure our Web Division operates as a cohesive, efficient, and high-performing unit, implementing and maintaining division-wide operating models, performance frameworks, and compliance standards.
Requirements
- Implement and continuously improve division-wide operational standards and SOPs
- Ensure division-wide consistency of sprint planning processes
- Facilitate sprint alignment meetings across teams and support quarterly operational reviews
- Identify inefficiencies and bottlenecks across teams, implementing process improvements
- Support the division's performance review framework across all roles
- Monitor division KPIs (velocity, SLA adherence, delivery predictability, etc.)
- Provide regular operational insights and reports to the Web Division Manager
- Partner with HR on talent acquisition for division needs
- Help define career paths, role expectations, and onboarding processes
- Support professional growth opportunities and continuous learning
- Ensure adherence to quality, security, and documentation standards
- Assist with operational audits, postmortems, and risk assessments
- Support business continuity and operational resilience efforts
- Facilitate collaboration across Engineering, Product, and Product Design
- Help ensure all teams work within a consistent framework
Benefits
- Competitive compensation
- Benefits
- Growth opportunities