Care Advocate - Care Delivery

The Care Advocate - Care Delivery will support our Care Delivery program (WiderCare+), using approved curriculum to build trust and promote health, while simultaneously driving the Community Health Integration (CHI) and Principal Illness Navigation (PIN) programs to bridge the gap between clinical care and social needs.

Requirements

• Principal Illness Navigation (PIN): Execute person-centered care plans for patients with serious, high-risk illnesses.
• Clinical Care Bridge: Act as the link between the patient and the billing practitioner.
• SDOH Assessment & Goal Setting: Conduct person-centered assessments to understand the patient’s social and cultural context.
• System Navigation & Advocacy: Assist patients and caregivers in navigating the Pennsylvania healthcare landscape.
• Technical & Workflow Support: Support patient communication templates and automation.
• Resource Coordination: Refer patients to supportive services and community-based resources.
• Behavioral & Social Support: Use motivational interviewing and capacity-building to help patients manage the stress of chronic illness.
• CMS Compliance & Documentation: Maintain detailed logs of all interactions.

Benefits

• Comprehensive health coverage, including medical, dental, and vision
• 401(k) Plan
• Paid Time Off
• Employee Assistance Program
• Health Care FSA
• Dependent Care FSA
• Health Savings Account
• Voluntary Disability Benefits
• Basic Life and AD&D Insurance
• Adoption Assistance Program
• Training and Development