Lead Recurring Giving Specialist

The Wikimedia Foundation is seeking an experienced fundraiser to own and grow our recurring giving program. This role is responsible for driving retention, upgrade, reactivation, and long-term value of monthly and annual donors, and for contributing to sustainer acquisition strategy in close coordination with the dedicated team.

Requirements

• Experience managing and analysing sustainer giving programs
• Proficiency in donor retention, upgrade strategies, recurring donation management, and techniques for growing donor lifetime value
• In depth knowledge of supporters, the market and the charity sector to predict future trends, across global fundraising markets
• Experience launching, managing, and testing fundraising campaigns and dunning processes across multiple channels, as well as integrated direct response marketing principles
• Experience working with detailed audience segmentation, data analysis, and managing complex donor journeys across multiple audience segments
• Comfortable working with donor KPI metrics and utilizing them to drive strategic decisions
• Strong organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously
• Excellent communication and collaboration skills, with the ability to work effectively across teams and departments
• A proactive and results-oriented approach, with a commitment to continuous improvement and learning

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance