The Wikimedia Foundation is seeking an experienced fundraiser to own and grow our recurring giving program. This role is responsible for driving retention, upgrade, reactivation, and long-term value of monthly and annual donors, and for contributing to sustainer acquisition strategy in close coordination with the dedicated team.
Requirements
- Experience managing and analysing sustainer giving programs
- Proficiency in donor retention, upgrade strategies, recurring donation management, and techniques for growing donor lifetime value
- In depth knowledge of supporters, the market and the charity sector to predict future trends, across global fundraising markets
- Experience launching, managing, and testing fundraising campaigns and dunning processes across multiple channels, as well as integrated direct response marketing principles
- Experience working with detailed audience segmentation, data analysis, and managing complex donor journeys across multiple audience segments
- Comfortable working with donor KPI metrics and utilizing them to drive strategic decisions
- Strong organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously
- Excellent communication and collaboration skills, with the ability to work effectively across teams and departments
- A proactive and results-oriented approach, with a commitment to continuous improvement and learning
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance