Retail Store Manager oversees the operations of one of our retail locations, managing staff, inventory, finances, and providing excellent customer service. The ideal candidate has experience in retail management and a passion for the tobacco industry.
Requirements
- Recruit, interview, select and retain top talent.
- Motivate, coach, develop, lead, and train the store employees on an ongoing basis.
- Manage and supervise a team of retail employees, including scheduling and performance management.
- Maintaining a clean, safe environment by complying with all health and sanitation procedures.
- Obtain product knowledge about all products as well as awareness of current product launches and promotions.
- Meet or exceed store sales and operational goals.
- Assisting customers with sales transactions and providing excellent customer service.
- Develops plans and follows up to maximize sales and drive consistent performance results.
- Identifies performance opportunities and partners with District Manager to develop a plan to address and manage issues effectively.
- Stays informed on corporate communication, directives, initiatives, policies, and procedures.
- Implements store programs to increase efficiencies in sales, service, operations, and branding.
- Monitor and analyze sales and financial data to make strategic business decisions.
- Develop and execute marketing and promotional strategies to increase store traffic and sales.
- Stay up to date with industry trends and competition and make recommendations to District Management on ways to improve the business.
- Work over 40 hours a week and available to work nights, weekends, and holidays.
Benefits
- health insurance
- dental insurance
- vision insurance
- life insurance
- merchandise discounts
- development and growth opportunities
- monthly bonus
- merit increase bi-annually
- recognition program