Hotel Guest Service PBX Associate
Wildhorse Resort & CasinoOregon, United States
Posted February 20, 2026
30000 - 30000 USD
Part Time
About the Company
Wildhorse Resort & Casino, operated by the Confederated Tribes of the Umatilla Indian Reservation, is a premier entertainment destination in Eastern Oregon that offers a full‑service casino, an 18‑hole golf course, and upscale lodging. The resort features 1,200 slot machines, 14 table games, a five‑screen Cineplex, Family FunPlex with bowling and arcade, multiple restaurants, and a full‑service RV park, creating a comprehensive leisure experience for guests. Beyond gaming and recreation, Wildhorse serves as a cultural hub, showcasing the history of the Cayuse, Umatilla, and Walla Walla peoples through the Tamástslikt Cultural Institute and its proximity to Pendleton’s historic sites. Its blend of world‑class entertainment, hospitality, and cultural education, coupled with a scenic mountain backdrop, distinguishes Wildhorse as a unique destination for both locals and travelers seeking authentic, immersive experiences.
Job Description
The Hotel Guest Service PBX Associate is responsible for providing exceptional customer service to WRC guests, handling front desk, RV Park, and central reservations duties, and promoting WRC promotions and events.
Requirements
- 6 months of front-line customer service experience
- High School Diploma/GED or 10 years' experience
- Ability to work independently on a computer using Word, spreadsheet, and database software
- Strong communication skills
- Flexible schedule
- Ability to stand for long periods and perform repetitive motions
- Criminal history background check
- Age 18 or older
