ERP SUPPORT SPECIALIST (M/W/D)
Wilken Software GroupUlm, Baden-Württemberg, Germany
Posted October 31, 2025
Full Time
About the Company
Wilken Software Group, established in 1977 with headquarters in Ulm, offers tailored solutions for mid-sized and large enterprises across key sectors including energy, healthcare, and social services. With a team of over 600 experts at six locations in Germany, Switzerland, and Spain, the company provides a range of products and services such as ERP software, billing solutions, process consulting, cloud computing, and business analytics. Wilken's core value proposition lies in integrating technology, human expertise, and visionary approaches to empower businesses with sustainable and effective tools for today's challenges.
Job Description
Wilken Software Group is seeking an ERP Support Specialist to join their agile team. The role involves managing support tickets, ensuring compliance with SLAs, and contributing to customer experience improvement. Training and a pension scheme are offered, as are attractive benefits like food, wellness programs, and events. The position offers a dynamic, customer-centric environment within an ERP p/5 solution.
Requirements
- Experience in ERP support
- Sound technical knowledge in financial accounting, material management, plant accounting, and controlling
- Good understanding of business processes
- Excellent communication skills
- Experience with ITIL processes (ideal)
- German language proficiency (B2 level)
- Customer communication and internal team collaboration
Benefits
- Training
- Pension Scheme
- Healthy Food
- Well-being Programs
- Sustainable initiatives
- Attractive Pension Scheme
- Attractive Pensions
- Food
- Wellness
- Recycling
- Event sponsorship
