Senior Product Owner - Digital Consumer Experience
Wilmington TrustBuffalo, New York, United States
Posted April 13, 2026
148300 - 247100 USD
Full Time
About the Company
Wilmington Trust has built deep and lasting relationships, put our clients first, and provided innovative advice for complex situations. Our guidance has helped generations of families and businesses thrive, backed by the sound experience of our professionals and a forward-looking mindset. WEALTH MANAGEMENT We offer an array of services delivered through an integrated approach that takes all of your financial concerns into consideration. As part of the M&T Bank family, one of the most financially sound and successful bank holding companies in the U.S. financial services industry, our capabilities are vast—yet our approach is personal, attentive, and trustworthy. INSTITUTIONAL RETIREMENT SERVICES Our broad-based retirement advisory services including, 401(k) investment vehicles, directed trustee, and custody solutions are designed to meet the needs of plan sponsors and financial advisors. Through our collective investment trust portfolio program, corporate retirement plans can benefit from our corporate trustee and investment management experience. Wilmington Trust is a registered service mark used in connection with various fiduciary and non-fiduciary services offered by certain subsidiaries of M&T Bank Corporation. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.
Job Description
Manages and leads a group of agile product teams for an assigned program (or set of products) by representing the voice of the customer and stakeholders to set a comprehensive vision of multiple products or program, while aligning with the business strategy.
Requirements
- Build and own the product/program vision for assigned agile product teams that aligns with the overall strategic intent and communicate them with the teams and their stakeholders.
- Prioritize a feature backlog, in partnership with other Product Owners.
- Manage and lead a group of Product Owners all working toward the same strategic intent.
- Manage and remove blockers and help with prioritization of team backlogs.
- Work directly with the program Product Owners to create appropriate information radiators and other communication tools for internal team and stakeholder use.
- Participate in all appropriate team activities and ceremonies.
- Use a matrixed influencing approach to work with essential business partners throughout the organization often at a senior level and irrespective of hierarchy or divisions, advocating for the benefit of the customer.
- Understand and engage with customers.
- Focus on outcomes over outputs, incorporating design thinking methods and analytics to inform product design.
- Collaborate across teams and with other Product Owners to align the customer journey and dependent backlogs.
- Demonstrate a strong understanding of the business environment and needs within the area of responsibility.
- Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Generous Parental Leave
