Franchise Support Specialist (Remote – Chicago Area Preferred)

We are looking for a Franchise Support Specialist to champion our franchise owners, providing responsive and empathetic support, coordinating with internal teams, and contributing to projects that strengthen our franchise system.

Requirements

• Be the main point of contact for franchise owners, building trust and rapport
• Champion and coordinate requests with internal marketing, training, and tech teams
• Provide responsive, empathetic support and follow-through on client needs
• Contribute to projects such as training programs, marketing reviews, and process improvements
• Troubleshoot and provide guidance as you grow expertise in our systems

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• PTO
• 401(k) match