Referral and Patient Experience Coordinator

Referral and Patient Experience Coordinator position in a remote environment, answering phone calls, scheduling appointments, and providing excellent customer service to patients and referring doctors. Opportunity to transition to full-time position.

Requirements

• Strong customer service background, preferably in healthcare
• Excellent English communication skills (spoken and written)
• Confident, professional, and personable phone presence
• Experience communicating with patients and/or medical professionals
• Understanding of HIPAA compliance and patient confidentiality
• Ability to work independently in a remote environment
• High level of reliability and professionalism

Benefits

• Paid U.S. Holidays
• Paid or Unpaid Time Off
• Access to Tools & Resources
• Optional Performance-Based Incentives