Associate

Wipro Limited is a leading technology services and consulting company seeking an Associate to communicate with potential customers, solicit orders, and provide excellent customer service. The ideal candidate will have a high school diploma or equivalent, previous telesales experience, and excellent communication skills.

Requirements

• High School Diploma or General Educational Development (GED) certificate or equivalent in relevant work experience desired
• Previous telesales experience preferred
• Ability to maintain the highest level of confidentiality
• Excellent interpersonal, written and oral communication skills
• Ability to work in a team fostered environment
• Ability to work in a multi-tasked environment
• Ability to prioritize and organize work
• Ability to adapt to a flexible schedule
• Basic Customer Service Skills
• Demonstrate through communication, genuine interest and concern to what the customer/client is telling them.
• Demonstrates a willingness to help
• Able to complete basic troubleshooting
• Able to speak intelligently to computing and computing components.
• An eagerness to want to learn about computers and new technology. Inclusive of wanting learn the latest and greatest as it relates to Computers
• Problem solving skills
• Able to sell service to customers that are not able to repair service themselves
• Making sure that the customer understands the benefits of what they are receiving and able to handle reluctance/objections.