Associate L1

This job entails watching, reading, and hearing of contents which are graphic, violent, sexual, or egregious nature, and take appropriate actions on the video based on the defined policies and attend meetings with clients to understand the policies and the impact of violation on end users.

Requirements

• Graduate in any Stream (Hons/General)
• Strong analytical and logical reasoning skills
• Should have basic understanding knowledge of Adwords and AdSense
• Should have an eye for easily spotting the above Content on a Video
• Strong Knowledge of Current Affairs and General Knowledge to help identifying cultural biases on Videos
• Should know to read & write more than one regional language
• Excellent communication skills in English.
• Basic Knowledge of Online Advertisements, Marketing strategy.
• Strong Time Management skills
• Good Interpersonal & People skills with a good problem-solving approach.
• Should have Customer Centric Mindset.
• Attend all required trainings
• Attend QA meetings
• Participate in wellness activities
• Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
• Undertake product trainings to stay current with product features, changes and updates
• Enroll in product specific and any other trainings per client requirements/recommendations
• Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
• Update job knowledge by participating in self learning opportunities and maintaining personal networks
• Deliver