Associate L1

We are seeking a dedicated and resilient Production Agent L1 to join Wipro Technologies' BPS-Trust & Safety team. This role is crucial in ensuring the integrity and safety of online platforms by reviewing and moderating content that spans sensitive and challenging categories.

Requirements

• Meticulously review and moderate various types of content including graphic, violent, sexual, abusive, hate speech, derogatory, illegal acts, violence, death, and tragic events, ensuring adherence to company standards and guidelines.
• Proactively monitor transactions to detect suspicious or fraudulent patterns using specialized fraud detection tools, conducting thorough investigations of flagged cases to assess risk levels and compliance requirements.
• Collaborate effectively with cross-functional teams to develop and implement fraud prevention strategies, maintain accurate and timely reporting, and enhance overall content safety processes.

Benefits

• Professional development programs
• Opportunities for self-directed learning initiatives
• Collaborative and inclusive work environment