CRM Lead

CRM Lead role involves designing and developing systems to support business and technical requirements in CRM platform. The candidate will work with customer stakeholders to analyze business requirements, define functional specifications, and consult on operational uses of the CRM platform. Minimum 5 years of experience in configuration and customization of Microsoft Dynamics CRM 365 is required.

Requirements

• Design and develop systems to support business and technical requirements in CRM platform
• Work with customer stakeholders to analyze business requirements, define functional specifications, and consult on operational uses of the CRM platform
• Responsible for owning and delivering software enhancements, minor projects, defect resolutions and integration of features in Dynamics 365
• Minimum 5 years of experience in configuration and customization of Microsoft Dynamics CRM 365
• Identify design problems and devise elegant solutions across technologies
• Experience in Agile development experience
• Strong analytics and problem-solving skills, interpersonal and teamwork skills
• Must have strong communication skills and be comfortable in liaising with client stakeholders
• Independently drive a team of developers to deliver the overall solution
• Ability to work effectively under stress and to juggle multiple priorities within tight deadlines

Benefits

• Competitive salary and benefits package
• Opportunities for career growth and development
• Diverse and inclusive work environment
• Flexible work arrangements
• Recognition and reward for outstanding performance