LEAD ADMINISTRATOR L1

Lead Administrator L1 responsible for providing technical expertise in architecture planning and design of the concerned tower. Manage day-to-day operations, troubleshoot issues, and develop fixes. Lead team management, resourcing, talent management, and performance management.

Requirements

• 5-8 years of experience
• Microsoft Active Directory Admin experience
• Relevant skills and education

Benefits

• SLA adherence
• Knowledge management
• CSAT/Customer Experience
• Identification of risk issues and mitigation plans
• Knowledge management
• Timely delivery of new projects
• Avoid unauthorized changes
• No formal escalations